IBMi Senior Systems Engineer

Position Summary

Senior IBMi Systems Programming Engineer ensures the stability, integrity, and efficient operation of information systems that support core organizational functions and clients. This is achieved through the developing strong automations used for maintaining, supporting, and optimizing all engineering functions. The Senior Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and build solutions to maximize the benefit of IT systems while mentoring team members about automation support.

Position reports to Manager Information Technology, Info Sys.

Key Areas of Focus for this Role

• Responsible for building automation tools for Ensono’s internal support efforts, including interfacing our client portal with our IBM i support tools.
• Responsible for developing tools with a “security first” mentality.
• Responsible for the remediation of server incidents including timely responses, thorough analysis, and all proper follow up actions
• Responsible for responding to service restoration calls.
• Responsible for the overseeing of request queues and taking ownership of completing the requested work detail.
• Responsible for technical infrastructure projects

• Collaborates with various groups to select appropriate design, process and tests and ensures the compatibility of system components.

• Responds to client/stakeholder problems in a timely manner, prioritizing multiple issues based on the severity of the case. Updates tickets with clear, concise and detailed documentation, including all communications regarding work, emails, phone calls and service attempts.
• Possess an understanding of server hardware components.
• Possess an understanding of network design, components and computer systems interactions

What the Ideal Candidate Brings to this Role

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.

Required Qualifications

• Bachelor’s degree required and/or equivalent work experience.  

• Position requires knowledgeable subject matter experts with a demonstrated history of self-starting and leading efforts to a successful conclusion with adequate documentation.
• Requires experience in writing Browser Based applications that interact with services and the IBM i database.
• Working knowledge of the JSON format and its use in RPGLE program and the Web Browser.
• Strong problem determination and resolution skills.
• Knowledge and Experience with the IBM i operating system and programming for the APIs and SQL services to access features of the OS.
• Knowledge and experience with the IBM i security features, including the difference in the IFS security versus the QSYS.LIB file system security.
• Knowledge and experience in working with the deposits in the QAUDJRN system audit journal receivers.  This includes being able to pull data and produce reports to show activity.
• Knowledge of programming languages such as RPGLE, CLP, Python, and Bash Shell Scripting.
• Knowledge of the Open-source Tools PASE environment on the IBM i and the Bash Shell.
• Knowledge of the creation, use and management of Digital Certificates in both the QSYS.LIB file system and in the Open-source PASE environment which are different.
• Strong understanding of IBM i security.
• Troubleshooting skills, analytical skills, experience in high availability/real time environment.
• Ability to coordinate actions through others and willing to adapt to change.
• Effective Communication skills (written and verbal).
• Ability to work in a teaming environment, attention to detail and the ability to multi-task.
• Ability to coach others, ensure processes and procedures are up to date and followed, facilitate cross training among different teams, manage scheduling, facilitate Major Incident calls with support teams and client representatives.

Other Qualifications

• Hardware Management Console (HMC) configuration and support 
• IBM Power Systems Hardware configuration and support
• IBM Server firmware support
• Virtual I/O Server (VIOS) configuration and support 
• Internal/External (SAN) DASD general understanding and support
• SAN replication methods (IBM FSFC) configuration and support 
• Virtual Tape Library (VTL) solution (Dell/EMC) configuration and support 
• BRMS (in-depth knowledge) configuration and support.
• Data replication (PowerHA, MIMIX, iTera, DataMirror, QEDD, others) configuration and support.
• MQ Series configuration and support. 

Why Ensono?

Ensono is a place we unleash Associates to Do Great Things – for our clients and for your career. This could mean achieving a professional goal, collaborating with your team on an innovative idea, learning a new skill, reaching a wellness milestone, or engaging in your community through volunteer programs. Whatever it means to you, we want Ensono to be the place where you can do great things.

• We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.
• Unlimited Paid Day Off (PDO) Plan
• Two robust health plan options through Blue Cross Blue Shield
• 401(k) with a generous company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Depending on location, ability to take advantage of fitness centers
• Wellness program
• Flexible work schedule

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website.

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [email protected].