Job Title: Client Service Coordinator
Reports To: Manager, Service Coordination
FLSA Status: Non-Exempt
Job Overview: The Client Service Coordinator is a vital member of our Managed Services team, responsible for efficiently managing client technical issues from initial contact through resolution. This role demands a deep understanding of IT systems, strong problem-solving abilities, and effective task prioritization to ensure timely client support. Serving as the primary interface for client technical concerns, the MSP Client Service Coordinator is instrumental in maintaining high client satisfaction and optimizing the efficiency of our IT support services.
Essential Functions
Qualifications
Physical Requirements
sources and computer screens.
Requires frequent bending, reaching, and repetitive hand movements (specifically keyboarding
and writing), standing, walking, squatting and sitting, with some lifting, pushing, and pulling.
exerted regularly throughout a regular work shift.
The above is intended to describe the general content and requirements for the performance for this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
TEAL IS AN EQUAL OPPORTUNITY EMPLOYER